Privacy Policy

1. Information We Collect

We collect information that you provide directly to us when you register for an account, use our services, or communicate with us.

Personal Information

This may include:

• Name and email address when you register
• Code snippets and queries you submit for analysis
• Payment information (processed securely by our payment provider)
• Communications you send to us

Usage Data

We automatically collect certain information about your device and how you interact with our Service, including your IP address, browser type, operating system, and usage patterns.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process your code analyses and generate learning challenges
• Process transactions and manage your subscription
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities in connection with our Service
• Detect, prevent, and address technical issues and fraud

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party vendors who help us provide our Service (e.g., payment processing, email delivery, AI processing, hosting).
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Code snippets submitted for analysis are processed by our AI providers but are not used to train their models. We do not store your code submissions permanently unless you explicitly save them to your history.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or restrict the use of your data. You can access and update your account information directly through your profile settings. To exercise other rights, please contact us.

6. Cookies and Tracking

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

7. Third-Party Services

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with Personal Data, please contact us.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
privacy@syntral.dev